Contact & support
Real answers, from people who know church music.
Whether something has gone wrong, you want a hymn book added, or you represent a publisher, this is the place to start. We aim to reply within two working days.
General questions
Not sure where to start, or want to know whether Hymnphony suits your congregation? Ask us anything.
Say hellohymnphony.com@gmail.com
Technical support
Something not working as it should? Tell us your device, your operating system version and what you were doing.
Report an issuehymnphony.com@gmail.com
Request a hymn book
Send the title, publisher, denomination and language. Requests are counted and shape what we prepare next.
Request a bookhymnphony.com@gmail.com
Feedback & ideas
Tell us what would make Hymnphony better for your choir. Suggestions genuinely influence the roadmap.
Share an ideahymnphony.com@gmail.com
Publishers & partnerships
For hymnal committees, publishers, denominations, choral unions and rights holders.
Start a conversationhymnphony.com@gmail.com
Press & media
Interview requests, brand assets and product information for journalists and bloggers.
Media enquirieshymnphony.com@gmail.com
Every card above reaches the same inbox. Choosing the right one simply pre-fills a subject line so your message gets to the right place faster.
Before you write
Help us help you faster.
A little detail turns a two-week conversation into a two-minute fix.
- Your device and version , for example iPhone 13 on iOS 17, or Samsung A54 on Android 13.
- The hymn book and hymn number if the issue concerns specific content.
- What you expected and what happened instead.
- A screenshot if the problem is visual. It usually explains more than a paragraph.
- Whether it affects a service this week, so we can prioritize correctly.
Launch notifications
Want to know when the app is published? Email us with the word “waiting list” and we will write once, when it happens.
Response times
Two working days for most enquiries. Issues affecting a Sunday service are moved to the front of the queue.
Privacy of your message
We use what you send only to answer you. Support correspondence is not used for marketing.